> For the complete documentation index, see [llms.txt](https://maqsoftware.gitbook.io/loadfast-technical-documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://maqsoftware.gitbook.io/loadfast-technical-documentation/resources/faqs.md). # FAQ ## Subscription Plans **What plans are available for LoadFAST?** * **Free Plan:** Perform load test up to 50 users ($0 + Azure infra cost). * With the Free Plan, platform fees are not charged; however, Azure infrastructure costs are borne by the user * **Pro Plan:** No limit on number of users and CI/CD pipeline integration ($1500/month + Azure infra cost). *Note: Free support and upgrades are available in both the plans.* **Where can I purchase LoadFAST?** * You can purchase LoadFAST from the [Microsoft Azure Marketplace](https://azuremarketplace.microsoft.com/en-us/marketplace/apps/maqsoftware.powerbiloadanalyzer?tab=PlansAndPrice). **How will I be billed for my subscription?** * Your subscription charges will appear on your monthly Azure invoice. **Can I change my plan after purchase?** * Yes, you can upgrade or downgrade your plan at any time through the Azure portal. ## Set Up Details **How do I set up and configure LoadFAST?** * Step-by-step setup instructions are available in the documentation: [LoadFAST: Technical Documentation](https://maqsoftware.gitbook.io/loadfast-technical-documentation) * For a quick overview, watch the [Demo video](https://links.maqsoftware.com/LoadFAST-demo) ## Key Features & Capabilities **What are the key features and advantages of LoadFAST?** * Supports load testing across a collection of reports with distributed user loads (concurrent users per report) * Simulates realistic user interactions and applies Row-Level Security (RLS) during tests * Enables concurrent load testing for up to **N users**, ensuring performance under real-world usage patterns * Load tests are executed without caching, providing accurate performance metrics * Detailed Insights & Reporting: * Identifies the **most expensive visuals** in a report * Measures **page load time** at report, page, and visual levels * Provides **user-level analytics** over time for granular performance insights * Correlates test results with Microsoft Fabric capacity metrics for better resource planning ## GIT Integration Feature **How does LoadFAST automate load testing with CI/CD integration?** * With CI/CD integration, LoadFAST automates creating collections, defining tests, and triggering runs—all within a single pipeline workflow. This streamlines testing and removes manual steps, making performance validation faster and more reliable. **Is GIT (CI/CD) integration included in the Free or Pro plan?** * GIT integration (CI/CD) is included in the Pro Plan. The Free Plan does not include CI/CD or GIT integration; to use automated pipelines and Git-based workflows, choose the Pro Plan. ## Data Privacy & Security **How does LoadFAST handle data privacy and security?** * LoadFAST does not store your report data. Only performance metrics and test configurations are retained for analysis. * User authentication and access are managed via secure Azure AD integration. ## Potential Failure Scenarios **What are some possible reasons for failure when using LoadFAST?** * Insufficient Azure resources or permissions * Incorrect RLS configuration * Network connectivity issues * Cluster not started or unavailable * Exceeding user limits on Free Plan ## Troubleshooting & Frequently Encountered Issues ### Common Issues and Solutions **Why is the page not loading?** * Clear cache and refresh. **What should I do if I see 'Something Went Wrong'?** * Contact support. *** ### Create Collection **Can we select a specific page while selecting a report?** * **Yes**, while selecting a report, the dropdown arrow next to the report name will open all the pages. You can untick the pages you don't need. **How do I apply a User Action?** * After selecting the report, click the dropdown next to the report name. Then you will see the **+** icon in the user action column; you can add a user action from there. **Why is the User Action button disabled in an RLS-enabled report, and how can I apply a User Action?** * If you've selected an **RLS-enabled report**, the **User Action** button will be disabled until you **configure RLS** details. Once RLS details are configured, you can click the dropdown arrow next to the report name to see the **+** icon and add a User Action. **What should I enter in Role Name and Role Email while configuring RLS?** * In **Role Name**, select the specified role. In **Role Email ID**, if you have admin permissions, enter the email of the user on whose behalf you want to view the report; otherwise, your own email will be auto-filled. **What access levels can be assigned to collaborators?** * You can assign **Editor** or **Viewer** level access to the collaborator. ### Edit Collection **Can I delete a collection?** * **Yes**, on the collection you will see delete icon. Click on it to delete the collection. **Can I edit a collection?** * **Yes**, on the collection you will see Edit Icon . Click on it to edit the collection. **Can I change collaborators after creating a collection?** * **Yes**, you can **add/remove** any collaborator. **Can I change the report after creating a collection?** * **Yes**, if you *haven't created a test run*, you can change the report. ### Main Page **How can I find an old collection?** * Using **Search Bar** and **Filters**, you can easily find the collection. **How can I see only the collections I created?** * In **My Collection**, you will see the collections you created. **Can I see collections in both simple and detailed view?** * **Yes**, using **Table View** and **Tile View**, you will be able to see both the detailed and simple views of collections. **How do I sign out?** * In the **Header** at the top-right corner, you will find the User Settings icon. Click on it to see the **Sign Out** button. ### Create Test **Why can't I switch 'Apply to all' / 'Percentage split' even after entering the user count?** * **Deselect** the current option before choosing another one. **When should I use 'Apply to all'?** * Use **Apply to all** when you want to assign the same load count to each page. **What does 'Total Load Testing Count' mean?** * It means the **total number of virtual machines** you want to simulate in the test run. **I clicked the Trigger button, but nothing happened. Why?** * If you see a **triggered successful** toast, it will *display the result after some time*. Just refresh the page using ; otherwise, check the cluster from admin settings. **Why is the Trigger button disabled?** * Either you have only **Viewer** access or the **Clusters** are off; start the cluster from admin settings. **What does 'Partially Passed' mean?** * It means *few pages* of the report **failed**. ### Admin Settings **How can I check the status of a cluster?** * Go to **Admin Settings**. Below the selected cluster, you will find the status of the cluster. **How can I start or stop a cluster?** * Go to **Admin Settings > Cluster Management**, select management type **Manual**, and toggle the **ON/OFF** button. **Why isn't the cluster starting after selecting 'Auto'?** * In **Auto**, the cluster only gets **stopped** after the specified hours. To start the cluster, you have to **manually** start it. **Can anyone start/stop the same cluster?** * **No**, only the admin can start/stop the cluster. ### Insight Report **Why is nothing visible in my Insight Report?** * Most likely, you haven't selected the Collection or there is an issue in the configuration. ## High Level Checklist **Checklist for Users: Validate Before Implementing LoadFAST** * [ ] Select a LoadFAST plan * [ ] Purchase via Azure Marketplace * [ ] Access setup docs and demo * [ ] Check Azure/Power BI prerequisites * [ ] Set up GIT integration (if needed) * [ ] Review features * [ ] Check privacy and security * [ ] Know failure scenarios * [ ] Test with sample reports * [ ] Review common issues *** --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. 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